This privacy notice is prepared to inform you about the personal data that QUIFATEX S.A. collects, processes, as well as the purposes, security measures and considerations that demonstrate respect for your rights and freedoms, so that you have the peace of mind that your data will be protected and will not be misused or leaked to third parties. Not allowed.

1. Person responsible for processing personal data

The person responsible for processing your data is QUIFATEX, a company domiciled in Ecuador, with Single Taxpayer Registry (RUC) 1790371506001, and telephone number 023961900.

2. Principles for the processing of personal data

QUIFATEX will apply the following principles as fundamental pillars in the collection, use and processing of personal data:

a) Restricted access: QUIFATEX has implemented technical and security measures that allow controlling access and restricting it only to Authorized persons.
b) Quality and accuracy: The information subject to personal data processing must be true, complete, complete, exact, updated, verifiable and understandable, in such a way that its veracity is not altered.
c) Confidentiality: Personal data will be treated with the highest standards of confidentiality and confidentiality.
d) Legality: your personal data will be treated with strict adherence and compliance with the principles, rights and obligations established in Ecuadorian legislation.
e) Legality of the treatment: The treatment carried out by QUIFATEX will always be based on the legal grounds established in Ecuadorian legislation.
f) Sensitive Data and Diligence: The Sensitive Data collected will be treated with the greatest diligence to preserve its integrity, restricted access and security. If it is collected, your consent will be requested for its processing.
g) Purpose: QUIFATEX will ensure that the purposes of the treatment will be determined, explicit, legitimate and communicated to you.
h) Security: your personal information will be handled with the technical, human and administrative measures that are necessary to provide security to the records, avoiding their adulteration, loss, consultation, use or unauthorized or fraudulent access.
i) Conservation: QUIFATEX will only keep your personal data for a reasonable period required by the purpose and treatment given to it.
j) Transparency: QUIFATEX will guarantee that you can access, at any time and in simple and clear language, information related to the processing of your personal data.

3. Fundamentals of personal data processing

QUIFATEX obtains and processes when customers provide information when they enter the web sales channel, WhatsApp chatbot, mobile application, call center, counter, window, among other channels through which they could access the Company. This information includes, but is not limited to, first and last name, identification document, telephone and email address, address, credit card information.

All lawful processing of your personal data is carried out in compliance with the company’s legal obligations, to provide the products you acquire from the Company, and based on your consent or legitimate interest, always with the respective analyses.

4. Storage, conservation and transfer.

Your personal data is stored on the Company’s own servers and is not transferred to third parties. If for some extraordinary reason or due to a change in processes, QUIFATEX must carry out a data transfer, it will ensure that the data is pseudonymized and/or anonymized, as well as ensure that your information is treated in accordance with this Policy and the law. ensuring the appropriate level of security of the jurisdiction and the recipient itself.

Personal data will be stored only for the period of time reasonably necessary to fulfill the purposes of use described in this Policy. In no case will the conservation exceed ten (10) years. After the period determined for each purpose, personal data will be deleted.

5. Rights of owners and responsibility

QUIFATEX recognizes your rights of decision and control over personal data. The rights recognized by our legislation are access, updating, deletion, suspension, rectification, opposition, revocation, right of portability, not to be subject to a decision based solely or partially on automated assessments, right of portability, consultation and information.

If you decide to make use of these rights and it is eliminated, suspended, revoked or you oppose the treatment, the products or services contracted by QUIFATEX may be affected, reaching the point of being impossible to fulfill them.

There are exceptions provided for in the law for the exercise of these rights, in the face of which QUIFATEX will be obliged not to give way to requests that fall